Frequently Asked Questions
If you paid your booking, but the host did not respond on time you will be refunded the full amount of your reservation and service charges within 48 hours depending on your payment provider.
Campspace applies a fixed fee of €3 and a commission of 17%, which are added to the price set by the host.
These fees help ensure the smooth operation of our platform, keep it regularly updated, and provide quality support to our hosts and travelers.
All campspaces can be paid for in euros, except for Danish campspaces, which will be paid in Danish Kroner.
Campspace processes your payments via Buckaroo for incoming European payments and Nuvei and Stripe for incoming and outgoing global payments. Their terms and conditions can be found at:
https://stripe.com/en-nl/privacy
https://www.buckaroo.eu/terms-and-conditions
Campspace is the most sustainable platform for overnight stays in nature. Campspaces can vary from a place for a tent or camper on someone's land to fully catered tree houses. And everything in between. Our mission is Reconnect Outside. Reconnect with yourself, with your travel buddies, with the local host and in the outdoors.
You can log in to Campspace using the email address associated with your account and your password.
If you have forgotten your password, you can reset it by clicking on Get help logging in.
- Enter the email address associated with your account.
- Click on the reset link sent to your email.
- Choose a new password.
P.S.: If the link asks for your old password again, it means you are still logged in. Please make sure all Campspace pages are closed and that you are fully logged out before trying again.
We take your privacy and personal information and data very seriously. Read our terms and conditions and our privacy and cookie policy to see how we handle your data.
We are glad to hear that you want to pay attention to our platform. You can contact us through our contact form and we will reply as soon as possible.