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Frequently Asked Questions



What is the Campspace service charge?

Campspace charges a  €5 fixed fee for processing bookings in addition to 11% commission on the listing fee. All fees are charged to the guest when booking.

Charging these fees allows us to keep our platform up-to-date and provide the support for our hosts and guests.

Which currencies does Campspace support?

All campspaces can be paid for in euros, except for Danish campspaces, which will be paid in Danish Kroner.

With which payment providers does Campspace work?

Campspace processes your payments via Buckaroo for incoming European payments and Stripe for incoming and outgoing global payments. Their terms and conditions can be found at:

https://stripe.com/en-nl/privacy 

https://www.buckaroo.eu/terms-and-conditions

What is Campspace?

Campspace is the most sustainable platform for overnight stays in nature. Campspaces can vary from a place for a tent or camper on someone's land to fully catered tree houses. And everything in between. Our mission is Reconnect Outside. Reconnect with yourself, with your travel buddies, with the local host and in the outdoors.

How do I change or reset my password?

Do you want to change your password? Go to your account and change your password. Did you forget your password? We will send you a link by mail to still be able to login. You can do this via this page.

What about my personal information?

We take your privacy and personal information and data very seriously. Read our terms and conditions and our privacy and cookie policy to see how we handle your data.

I want to publish an article or other media item about Campspace. How do I get in touch?

We are glad to hear that you want to pay attention to our platform. You can come in contact with us via media@campspace.com and we will reply as soon as possible.

Find your sustainable getaway

Up to 95% CO2 reduction if you book a campspace adventure. Learn more